Ontario Ombudsman André Marin is every bit the man behind his Twitter account. He has a wife, children, pets, suffers from asthma, and shares these bits of his life on his account, just as the millions of others who signed up for Twitter. Are his Twitter feuds simply because he can investigate some areas of the government and not all,or because of opinions or reports after meetings and investigations? It depends on who you ask. If you think you are phasing André, I'm here to say you aren't even close. I had the privilege of meeting him this past summer, and he is everything he sets out to be online. He genuinely cares about the wellbeing of all Ontarians. I know because I had a rough night before meeting him, and at 2am, believed nobody would respond to my tweets. Then he sent me a direct message. Because I knew his staff sometimes managed the account, I asked if it was him, and when he said it was,we chatted for a short time before signing off. I understand people are going to express themselves,which is fine, but before you tweet hurtful remarks to someone who could help if you are struggling with something his office has mandate to investigate, think about what you are saying and if it would impact future assistance from his staff. There is always room for open dialogue, and both André and the general population aren't shy at expressing, but I think, we all, me included, should try to find a way to get the point across without creating too much trouble. Yes we all know what we signed up for, but our use of social media has turned most into bullies and whether you are Ontario Ombudsman or not you need to have a level of tolerance if you refuse to have a level of acceptance.
(FTR: André did not ask me to do this article)
Thursday, 13 February 2014
Ontario Ombudsman
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